/* ============================================================
   Workshop Phase 5 features (CRM + Service Packages)
   v=20260604f1 — Otofix dark + yellow.
   ============================================================ */
.features-section-head{margin:0 0 14px}
.features-section-head h2{margin:0 0 6px;color:#fff}
.features-section-head .features-section-sub{margin:0;color:#aaa;font-size:13.5px;max-width:680px;line-height:1.5}

/* ---- CRM ---- */
.crm-metrics{grid-template-columns:repeat(4,1fr)}
@media(max-width:900px){ .crm-metrics{grid-template-columns:repeat(2,1fr)} }
.crm-toolbar{display:flex;gap:10px;flex-wrap:wrap;margin:0 0 14px}
.crm-toolbar input,.crm-toolbar select{flex:1;min-width:200px;background:#0d0d0d;color:#fff;border:1px solid #2a2a2a;border-radius:10px;padding:11px 12px;font-size:14px}
.crm-list{display:grid;gap:10px}
.crm-card{background:#141414;border:1px solid #2a2a2a;border-radius:12px;padding:16px;display:grid;grid-template-columns:1fr auto;gap:12px;align-items:center}
.crm-card-body{min-width:0}
.crm-card-body strong{display:block;font-size:16px;color:#fff;margin-bottom:2px;font-weight:900}
.crm-card-body .crm-meta{margin:0;color:#aaa;font-size:12.5px;line-height:1.45}
.crm-card-body .crm-tag{display:inline-flex;align-items:center;gap:4px;font-size:10px;text-transform:uppercase;letter-spacing:.06em;font-weight:900;color:var(--yellow);background:#1a1808;border:1px solid #4a4100;border-radius:999px;padding:3px 8px;margin-right:4px}
.crm-stats{display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap}
.crm-stat{background:#0d0d0d;border:1px solid #2a2a2a;border-radius:10px;padding:8px 12px;min-width:74px;text-align:center}
.crm-stat strong{display:block;font-size:18px;color:var(--yellow);font-weight:1000;line-height:1.1}
.crm-stat span{display:block;font-size:10px;text-transform:uppercase;color:#aaa;font-weight:800;letter-spacing:.04em;margin-top:2px}
.crm-card .crm-actions{display:flex;gap:6px;justify-content:flex-end}
.crm-card .btn.small{padding:6px 10px;min-height:32px;font-size:12px}
.crm-empty{padding:32px;text-align:center;color:#aaa;border:1px dashed #2a2a2a;border-radius:12px;background:#101010}
@media(max-width:640px){
  .crm-card{grid-template-columns:1fr}
  .crm-stats{justify-content:flex-start}
}

/* Customer timeline modal */
.crm-timeline-overlay{position:fixed;inset:0;background:#000000a8;backdrop-filter:blur(3px);z-index:1300;display:grid;place-items:center;padding:14px}
.crm-timeline-modal{background:#141414;color:#fff;border:1px solid #2a2a2a;border-radius:14px;padding:20px;max-width:560px;width:100%;max-height:92vh;overflow:auto}
.crm-timeline-modal h3{margin:0 0 8px;color:#fff;font-size:18px}
.crm-timeline-modal .meta{color:#aaa;font-size:13px;margin:0 0 14px}
.crm-timeline-list{display:grid;gap:8px;margin:14px 0 0;padding:0;list-style:none}
.crm-timeline-list li{padding:10px 12px;background:#0d0d0d;border:1px solid #232323;border-radius:10px;display:grid;gap:2px}
.crm-timeline-list li strong{color:#fff;font-size:14px;font-weight:900}
.crm-timeline-list li small{color:#aaa;font-size:11px;text-transform:uppercase;letter-spacing:.04em;font-weight:800}
.crm-timeline-list li .timeline-status{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:999px;font-size:11px;font-weight:900}
.crm-timeline-list li .timeline-status.verified{background:#0b6d4240;color:#9bdfbb}
.crm-timeline-list li .timeline-status.pending{background:#d49a0040;color:#ffd87a}
.crm-timeline-list li .timeline-status.rejected{background:#d83b3240;color:#ffb3ad}
.crm-timeline-modal .modal-foot{display:flex;justify-content:flex-end;margin-top:14px}

/* ---- Packages ---- */
.package-toolbar{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}
.package-toolbar .btn{padding:9px 14px;min-height:38px;font-size:13px}
.packages-edit-list{display:grid;gap:12px}
.packages-edit-list:empty::before{content:"No packages yet. Use a preset or +Add to get started.";display:block;color:#aaa;font-size:14px;padding:14px;border:1px dashed #2a2a2a;border-radius:12px;background:#101010;text-align:center}
.package-edit-card{background:#141414;border:1px solid #2a2a2a;border-radius:12px;padding:16px;display:grid;gap:10px}
.package-edit-card.tier-premium{border-color:#3a3300;box-shadow:inset 0 0 0 1px #ffd21f30}
.package-edit-card.tier-major{border-color:#3a0e09;box-shadow:inset 0 0 0 1px #d83b3230}
.package-edit-grid{display:grid;grid-template-columns:120px 1fr 110px 90px;gap:8px}
.package-edit-grid label{margin:0;font-size:11px;color:#aaa;text-transform:uppercase;letter-spacing:.05em;font-weight:900;display:flex;flex-direction:column;gap:4px}
.package-edit-grid label input,.package-edit-grid label select{margin-top:0;font-size:13px;padding:9px 10px;min-height:36px;background:#0d0d0d;color:#fff;border:1px solid #2a2a2a;border-radius:8px}
.package-edit-card textarea{background:#0d0d0d;color:#fff;border:1px solid #2a2a2a;border-radius:8px;padding:10px;font-size:13px;min-height:60px}
.package-edit-card .includes-input{background:#0d0d0d;color:#fff;border:1px solid #2a2a2a;border-radius:8px;padding:10px;font-size:13px;width:100%}
.package-edit-card .pkg-row-actions{display:flex;justify-content:space-between;align-items:center;gap:8px}
.package-edit-card .pkg-row-actions .pkg-tier{font-size:11px;color:#aaa;text-transform:uppercase;letter-spacing:.05em;font-weight:900}
.package-edit-card .pkg-row-actions .pkg-tier .tier-tag{color:var(--yellow)}
.package-edit-card .delete-btn{background:transparent;border:1px solid #4a1a16;color:#ffb3ad;padding:6px 12px;border-radius:8px;cursor:pointer;font-size:12px;font-weight:900;min-height:32px}
.package-edit-card .delete-btn:hover{background:#2a0e0c}
.package-save-bar{display:flex;align-items:center;justify-content:flex-end;gap:12px;margin-top:14px;padding-top:14px;border-top:1px solid #2a2a2a}
.packages-dirty-tag{font-size:12px;color:var(--yellow);background:#1a1808;border:1px solid #4a4100;border-radius:999px;padding:4px 10px;font-weight:800}
@media(max-width:700px){
  .package-edit-grid{grid-template-columns:1fr 1fr}
}